We are people
The same care and skill that goes into making and selling some of the finest furniture and flooring, also goes into creating some of the best careers.
We are in every way people specialists as much as we are sofa and carpet specialists.
Since our humble beginnings, ScS has evolved from a general home furnishing store to one of the UK’s leading sofa and carpet specialists. Our business was founded in 1894, in Sunderland, Tyne and Wear, and our head office and first-ever store is rooted in the city to this very day.
Over the past 100 years we have successfully grown our business through offering quality sofas and carpets, focusing on great value-for-money, and putting people first. We now operate 100 stores across the UK, from as far north as Aberdeen all the way down to Plymouth, as well as nine distribution centres and our North-East headquarters. Today we employ some 2,000 people and we’re a leader within the furniture and flooring sector as a plc.
People & community
People are at the heart of what we do be they our customers or our colleagues.
We pride ourselves on delivering an excellent customer experience, and we are rated as ‘excellent’ by our customers on Truspilot, with over 100,000 reviews.
We also work to ensure that our suppliers provide a safe, quality product for our customers. We were the first retailer to achieve the FIRA certification scheme for product fire safety, and we are proud members of Sedex and in doing so this allows us to ensure that our supply chain is socially and ethically compliant.
We love to give something back to the many people and local communities we serve. From local to national, our team support many, many charities and causes close to their hearts, such as Sunderland AFC’s footballing charity Foundation of Light, Macmillan Cancer Support, as well as local hospitals and hospices and many more.
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At ScS, we live by five core principles, ensuring as a retailer, business and employer we’re operating and existing by the RIGHT values, by focusing on being:
To our customers, colleagues, markets and new ways of working.
Working & communicating with each other to achieve common goals
Getting it right
Doing things right first time
Passionate, committed and driven with a winning attitude
Operating with fairness, respect, honesty and integrity